posted by Kim Benedict on Monday, 23 February 2015
posted by Kim Benedict on Sunday, 15 February 2015


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 mindfulnessforbeginnersbook 200


Relevant Musings

Current thoughts on leadership.

Communication is Key

I thought I would share this BLR article with you.  What are you doing to ensure effective communication is taking place at your organization?


Communication tops the list of skills training provided to individual contributors, according to a survey of executives and managers from more than 700 organizations by AMA Enterprise, a division of American Management Association. AMA Enterprise provides organizations with assessment, measurement and tailored training solutions.

The survey probed development programs for individual contributors, workers who may have no direct reports, or formal leadership position. Those whose expertise is important for an enterprise’s success.


Among organizations that offer development to individual contributors, two-thirds provide communication training, more than any other content type. Next are skills or competencies specific to an individual’s role, such as information technology.

One question asked was, “If your organization makes an effort to develop individual contributors, which of the following kinds of content are included in such programs? The results below show that communication development tops the list.


Communication 65%
Skills/competencies specific to individual’s role 60%
Leadership development 53%
Project management 49%
Interpersonal skills 48%
Collaboration 43%
Decision making 40%
Critical thinking 38%
Cultural sensitivity/diversity 32%
Creativity/innovative thinking 32%
Ethics      30%
Business/financial acumen 30%
Emotional intelligence 25%
Global perspective 14%
Other  6%


“Being able to write and speak, as well as, understand others is so central to the functioning of the organization that it can’t be taken for granted, even for individual contributors who don’t operate as part of a team,” said Sam Davis, vice president of AMA Enterprise.

Developing interpersonal and communication skills ensures mutual clarity and understanding when dealing with others, advised Davis. “Such training and development will help to maximize all business interactions and aid the achievement of critical goals.”

For more information on this survey, view the AMA Enterprise press release.


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